Welcome to the RFDS WA's Doc Shop, Donation and Fundraising Portal.
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Delivery & Returns

Shipping & Delivery

The RFDS Doc Shop (Western Operations) is pleased to offer delivery to anywhere in Australia and selected overseas destinations, regardless of your order size. Postage rates are calculated according to weight in line with Australia Post pricing. Postage will be calculated at the check out stage.

All orders are sent via Australia Post eParcel and require a signature upon delivery. If you are not home when delivery takes place a card will be left with details regarding collection from your nearest Australia Post outlet.

Please allow up to 14 business days for standard delivery.  Express Post is also available, charges apply.  You will be advised if any delays are expected in shipping your order. 

** PLEASE NOTE **   

Due to current air transport and travel restrictions, delivery of your purchase may be significantly delayed.

We will dispatch your order from the WA Doc Shop in good time, however delivery to your address could take longer than usual. 

We sincerely apologise for any inconvenience this may cause. 

Returns

Every purchase from the RFDS Doc Shop helps to keep the Flying Doctor flying.  We appreciate your support and hope that you love what you have ordered from us!

If you are not entirely happy with your purchase, or if there is an error with your order, please contact our support team on the details below to arrange a refund or exchange. Please have your Doc Shop receipt on hand so that we can easily identify your order.

Please note that for returns due to change of mind, additional shipping charges will be incurred.