Delivery & Returns
Shipping & Delivery
The RFDS DOC Shop (Western Operations) is pleased to offer delivery to anywhere in Australia, regardless of your order size. Postage rates vary between $9.00 and $15.00 and will be calculated at the check out stage.
All orders are sent via Australia Post eParcel and require a signature upon delivery. If you are not home when delivery takes place a card will be left with details regarding collection from your nearest Australia Post outlet.
Please allow up to 14 business days for delivery. You will be advised if any delays are expected in shipping your order.
Every purchase from the RFDS DOC Shop helps to keep the Flying Doctor flying. We appreciate your support and hope that you love what you have ordered from us!
If you are not entirely happy with your purchase, or if there is an error with your order, please contact our support team on the details below to arrange a refund or exchange. Please have your DOC Shop receipt on hand so that we can easily identify your order.
Please note that for returns due to change of mind additional shipping charges will be incurred.