Delivery & Returns

Shipping & Delivery

The RFDS WA Doc Shop is pleased to offer delivery to anywhere in Australia and selected overseas destinations, regardless of your order size. Postage rates are calculated according to weight in line with current Australia Post pricing. Postage will be calculated at the checkout.

All orders are sent via Australia Post eParcel and require a signature upon delivery. If you are not home when delivery takes place a card will be left with details regarding collection from your nearest Australia Post outlet.

Please allow up to 14 business days for standard delivery. Express Post is also available, charges apply. 

** PLEASE NOTE **   

Due to current network congestion, environmental factors and COVID-19 Australia Post are experiencing significant delays across their network.

Our team send orders out Monday to Friday however the above delays are out of our control. If you need an item as soon as possible, we recommend selecting Express Post shipping.

Returns

Every purchase from the RFDS Doc Shop helps to keep the Flying Doctor flying.  We appreciate your support and hope that you love what you have ordered from us!

If you are not entirely happy with your purchase, or if there is an error with your order, please contact our support team on the details below to arrange a refund or exchange. Please have your Doc Shop receipt on hand so that we can easily identify your order.

Please note that for returns due to change of mind, additional shipping charges will be incurred.